jadu88's Privacy Policy
Your personal information is completely safe with us. Here we transparently explain how jadu88 collects, uses, and stores your data.
1. Introduction and Purpose
jadu88 is a safe and reliable online gaming platform operated for players in Bangladesh. We take the privacy of our users very seriously. The purpose of this privacy policy is to clearly explain how your personal information is collected, what it is used for, how long it is stored, and under what circumstances it may be shared with third parties.
We believe that digital security and the protection of personal information are the core foundation of a trustworthy platform. To that end, jadu88 always uses SSL encryption and advanced security technology to protect your sensitive data.
This policy may change from time to time. We will notify you in advance of any significant changes.
2. What Information We Collect
jadu88 collects the following types of information:
2.1 Information You Provide Directly
When you register on our platform or create an account, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred payment method (bKash, Nagad, Rocket, or Upay)
- Password and security questions and answers
- Documents required for identity verification (as part of the KYC process)
2.2 Automatically Collected Information
When you browse or use our platform, some information is collected automatically:
- IP address and device identity
- Browser type and version
- Time and date of access
- Pages visited and activity logs
- Information obtained from cookies and similar tracking technologies
2.3 Transaction-Related Information
Details of all financial transactions related to deposits, withdrawals, and gaming activity are stored securely.
3. Purpose of Using Your Information
jadu88 uses your personal information for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide gaming services, bonuses, and rewards.
- Financial Transactions: To securely process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer Support: To provide our 24/7 live chat support in Bangla.
- Security Assurance: To prevent fraud, take anti-money-laundering measures, and ensure responsible gaming.
- Age Verification: To ensure that only those aged 21 or above are permitted to use the platform.
- Communication: To keep you informed about important updates, promotions, and policy changes.
- Service Improvement: To analyse and improve the user experience.
- Legal Compliance: To meet applicable legal and regulatory obligations.
We never sell your information to third parties or misuse it for personal gain.
4. Information Sharing and Third Parties
jadu88 may share your information with third parties only under strictly controlled circumstances and only in the following cases:
- Payment Processors: The information necessary to complete transactions is shared with bKash, Nagad, Rocket, and Upay. These organisations follow their own privacy policies.
- Technology Service Providers: Software and hosting providers used to operate our platform may access information under strict confidentiality agreements.
- Game Providers: Our game partners — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — may access gaming activity data solely for the purpose of operating the service.
- Legal Authorities: Information may be shared with the relevant authorities in the case of a court order or legal obligation.
- Fraud Prevention: Information may be shared with regulatory bodies in cases of suspected money laundering or fraud.
Beyond this list, we do not transfer your information to third parties under any circumstances.
5. Cookie Policy
Cookies are small text files stored in your browser. jadu88 uses the following types of cookies:
5.1 Essential Cookies
Core platform functions — such as maintaining login sessions and security verification — are not possible without these cookies. They cannot be disabled.
5.2 Functionality Cookies
These cookies are used for your language preferences, layout settings, and personalised experience.
5.3 Analytics Cookies
These cookies are used to improve service quality by analysing platform visit patterns and user behaviour. This data collection is completely anonymous.
You can control or delete cookies from your browser settings at any time. However, disabling essential cookies may affect some platform functions.
6. Data Protection and Security Measures
jadu88 uses industry-standard security technology to protect your information. Our security framework includes:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
- Encrypted Storage: Sensitive information stored in the database is kept in an encrypted state.
- Access Controls: Only authorised personnel have limited access to the information they need.
- Regular Security Audits: Our systems undergo regular security testing.
- Two-Factor Authentication: Two-factor authentication is available for additional security on your account.
- Automatic Session Timeout: You are automatically logged out after a period of inactivity.
It is not possible to make data transmission over the internet completely risk-free, but we take the utmost precautions. If you notice any suspicious security incident, please notify our support team immediately.
7. Data Retention Period
jadu88 retains your personal information for as long as it is necessary. We consider the following factors when determining how long to retain information:
- Active Accounts: All information is retained while your account remains active.
- Closed Accounts: Even after an account is closed, certain information must be retained for a set period due to legal and regulatory obligations.
- Financial Records: Transaction information is retained for long-term financial auditing purposes.
- Marketing Data: If you opt out of marketing communications, we delete that information immediately.
Once the specified period has ended, your personal information is securely deleted or anonymised.
8. Your Rights
You have the following rights over your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right of Rectification: If there is any error in your information, you may request a correction.
- Right to Erasure: You may request the deletion of your information in certain circumstances, though this may be limited by legal obligations.
- Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
- Right to Object: You may object to the use of your information for marketing purposes.
- Right to Portability: You may request your information in a structured, machine-readable format.
To exercise these rights, contact us at [email protected] or speak with our team via 24/7 live chat.
9. Protection of Minors
jadu88 21+ strictly does not permit persons under the age of 21 to use the platform. We do not intentionally collect personal information from any minor.
Age verification is mandatory during the registration process. If we ever discover that a minor has provided information, we will immediately close that account and delete the relevant data. To learn more about our responsible gaming policy, please visit our Responsible Gaming page.
10. Third-Party Links and Services
Our platform integrates third-party services — such as payment gateways and game providers. These third-party organisations have their own privacy policies and operate independently. jadu88 is not responsible for the data handling practices of these third parties.
We advise you to read the privacy policy of any third-party service before using it.
11. International Data Transfers
jadu88's servers and service providers may be located in various countries. If your information is transferred outside of Bangladesh, we ensure that it is done under appropriate protective measures. We always maintain international-standard security criteria when transferring data.
We sign data processing agreements with all of our service partners to ensure adequate protection of your information.
12. Changes to This Policy
jadu88 reserves the right to change, amend, or update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify you of the changes via email.
- Display a notice on the platform for significant changes.
If you continue to use the platform after a change, it will be assumed that you have agreed to the revised policy. We advise you to review this page regularly.
13. Marketing Communications
If you agree to receive communications about jadu88's promotional offers, bonus updates, and special benefits, we may send relevant information to your email or mobile number.
You may opt out of marketing communications at any time by:
- Clicking the "Unsubscribe" link in any email.
- Changing your communication preferences from your account settings.
- Emailing our support team at [email protected].
Even after opting out, you will continue to receive important messages related to transactions and account security.
14. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
[email protected]
24/7 support in Bangla — use the live chat feature directly on the platform
We aim to respond to personal data requests as quickly as possible.
To learn about more of jadu88's policies and terms, please visit our Terms and Conditions and Responsible Gaming pages.